1.1. CHAPS Ltd., Bráfova 1617/21, Brno, 616 00, Czech Republic, ID: 47547022, registered in the Business Register mantained by the Regional Court in Brno, Section C, file 17631 (hereinafter Contractor), is authorized to administer property rights to the website of CP timetables and to the application CP timetables (hereinafter CP.sk).
1.2. The Contractor publishes these Private Policy (hereinafter referred as PPCP) which govern the rights and obligations of the User and the Trader in mediating the sale of a ticket (e-ticket) through CP.sk for bus or train connections. The effective PPCP is published at address: https://www.chaps.cz/ppcp.e.html
1.3. The User means an entity that accesses CP.sk sites or applications, uses these sites or uses applications of CP.sk.
1.4 Each User is required to familiarize himself with the PPCP before using CP.sk. By using CP.sk the User agrees with the published PPCP.
1.5. The Client is a natural or legal person using the sites or applications of CP.sk to purchase travel documents. By executing the purchase order of the travel document the Client agrees that the rights and obligations of the Client and the Trader are governed by these PPCPs effective on the relevant date of the order.
1.6. The Registration is a provideing of the selected personal data of the Client. The reason for the Registration is the requirements for the provision of certain applications and services of the CP.sk or the intended intention of the Contractor to allow access to certain parts or services of CP.sk to registered Users only.
1.7. Legal relationships between the trader and the User/Client are governed by the law of the Czech Republic. Any possible disputes between the Trader and the User/Client will be settled by the General Courts of the Czech Republic.
1.8. The Czech Commercial Inspection, with headquarters at Štěpánská 567/15, 120 00 Praha 2, IČ: 00020869, Internet address: http://www.coi.cz, is responsible for out-of-court settlement of consumer disputes.
1.9. The Contractor reserves the right to change these PPCPs without prior notice and with immediate effect. It is the User's and the Client's responsibility to monitor the current wording of these terms.
2.1. Personal data are processed by the Contractor as an Administrator only on the basis and to the extent permitted by General Regulation 2016/679 of the European Parliament and of the Council (GDPR), on the protection of personal data and related regulations, Act No. 18/2018 Coll. On the Protection of Personal Data.
2.2 The Contractor declares that it processes the following personal data, which are used only for the purposes listed below:
2.3. Information about Clients and their purchases of tickets are stored in a secured database and are not provided to third parties.
2.4. The purpose of processing the personal data of the Registered or Non-Registered Clients is exclusively the provision of selected CP.sk applications and services, the sending of ordered tickets and CP.sk protection.
2.5. The Contractor is entitled to use anonymized data without linking to a particular Client, for example for statistical purposes.
2.6. In matters related to the processing of personal data, the Client may contact customer support using the web form https://helpdesk.amsbus.cz/cp/ or directly by e-mail gdpr@cp.svt.cz. The client has the right to get information about the processing of personal data, the provision of copies of personal data and processing details. The client has the right to reparation, erasure, limitation of processing (change or cancellation of registration), may object, submit a complaint to the Supervisory Authority.
This document becomes valid and effective on November 4, 2024.